if amount not recharge then amount 100% Refund|
1. Please note in refund , the same Mode bank may take 7 to 14 working days to credit to your account.
2. If not Payment credit to your account then Send Mail firstname.lastname@example.org
OR ( Help Desk : 08383861791
Working Hours Monday To Friday 10:00 AM To 5:00 PM )
Closed : Saturday and Sunday
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if amount not recharge then amount 100% Refund
Cancellation and Refund Policy
All sales of Recharge are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the mobile number or DTH account number you purchase Recharge for and all charges that result from those purchases. rechargefreepay.com is not responsible for any purchase of Recharge for an incorrect mobile number or DTH account number.
However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on ( email@example.com ) or posting us a message on the Contac US page (optional) . In such a scenario you will be entitled to a full refund. We request you to include in the email the following details - the mobile number or DTH account number, operator name, Recharge value, Transaction date and Order Number ( rechargefreepay.com ) shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 working days from the date of the receipt of your email.
Cancellation For B2B Policy
Unused Balance Clause :- Any top-up payment / advance payment which is received from retailers / distributors deposit the advance payment to his retail account for, the retailer / distributor does not use the amount for goods & services and he wants his payment to return in this case after one month of deposit, retailer need to give refund request to us, once we will get refund request from the retailer, the balance amount will be refunded within 15 to 20 working days via same source.